Model Ⅰ.Departures at the Airport

Task 1.Ticket Reservation

Task 2.Check－in at the Airport

Task 3.Security Inspection and Customs Clearance

Task 4.Dealing with Special Situations

Model Ⅱ.On the Plane

Task 1.Before Taking off

Task 2.During the Flight

Task 3.Just before Landing

Task 4.Dealing with Special Situations

Model Ⅲ.Arrival in a Foreign Country

Task 1.Baggage Claim

Task 2.Currency Exchange

Task 3.Transportation Service

Task 4.Dealing with Special Situations

Model Ⅳ.Business Reception and Arrangement

Task 1.Greeting and Introduction

Task 2.Making Appointments

Task 3.Drawing up a Schedule

Task 4.Dealing with Special Situations

Model Ⅴ.At the Hotel

Task 1.Front Desk

Task 2.Room Service

Task 3.Entertainment

Task 4.Dealing with Special Situations

Model Ⅵ.Banquet Activity

Task 1.Making Speeches

Task 2.Entertaining Guests

Task 3.Etiquette at a Dinner Party

Task 4.Dealing with Special Situations

Model Ⅶ.In the Restaurant

Task 1.Reservation

Task 2.Chinese Cuisine

Task 3.Western Cuisine

Task 4.Dealing with Special Situations

Model Ⅷ.Business Affairs

Task 1.Business Visiting

Task 2.Business Negotiation

Task 3.Making a Deal

Task 4.Dealing with Special Situations

Model Ⅸ.Shopping Abroad

Task 1.At the Shopping Mall

Task 2.At the Supermarket

Task 3.At the Flea Market

Task 4.Dealing with Special Situations

Model Ⅹ.Overseas Insurance

Task 1.Overseas Travel Insurance

Task 2.Overseas Medical Assistance

Task 3.Personal Property Insurance

Task 4.Dealing with Special Situations